free shipping in the US! *orders placed after 6/15 will be processed on 6/25

SHIPPING POLICY

We know shipping can be a drag, so we offer FREE shipping on all orders! Processing time for orders is approximately 1-3 business days. All orders are shipped via USPS. Local orders will typically delivered within 2-3 business days!

In a hurry? We also offer Priority Express Shipping for $8. Processing time is typically 1 business day and shipped items are typically received within 2 business days (US). Orders must be placed by 1PM CST to be shipped out the same day. Orders placed after 1 PM CST will not ship until the next business day. Expedited Shipping is currently available to all 50 US States.

Please note that estimated delivery times do not include weekends or holidays (business days are Monday through Friday). 

Please keep in mind that weather delays or delays due to USPS are out of our control. *COVID-19 Update: Due to reduced workforce and delays out of our control, your package may be delayed.

 

PACKAGE INSURANCE

We offer Route package insurance at checkout. If your package gets lost, please file a claim through Route! 

 

LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages. Please select Route package insurance at checkout in order to ensure that your package is insured. If your package gets lost, please file a claim through Route! 

Please verify that your mailing address is entered correctly at checkout. We are not responsible for packages that are delivered to the wrong address due to an address that was entered incorrectly by the customer. If a package is shipped back to us due to an undeliverable or incorrect mailing address, you will be responsible for paying the return shipping fees. Please ensure that your shipping information is correct upon placing your order!

Please make sure your shipping location is safe. Any issues with delivery once a package is marked as delivered will be the responsibility of the customer. This means the customer will need to file any and all claims with the carrier.

 

SHIPPING TIMES

The majority of orders will ship the following business day. You will receive an email that includes tracking information as soon as your order ships.


*Expedited Shipping: Orders must be placed by 1PM CST to be shipped out the same day. Orders placed after 1 PM CST will not ship until the next business day. Expedited Shipping is currently available to all 50 US States.

 

QUESTIONS?

Please contact us at sales@jakeandjune.com.
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